WhatsApp Automation
WhatsApp Automation connects your WhatsApp to TajerPro so agents can send confirmation and follow-up messages straight from an order.
Connecting a session
Section titled “Connecting a session”Link a WhatsApp session (scan the QR with the phone that owns the number). Once connected, the session powers WhatsApp sends across the app — including the one-tap sends in the Call Center templates tab.
Templates library
Section titled “Templates library”Create and edit reusable templates here — the message text plus an optional image. Placeholders (customer name, order id, city, status…) are filled in automatically when a template is sent against an order. These templates are what appear in the Call Center / Suivi Templates tab.
Sending
Section titled “Sending”Agents send templates one-tap from the cockpit; each send is logged to the order history with the template name and channel. See Templates.