Carrier status mapping

Every delivery company has its own words for a parcel’s state (Ramassé, En cours de livraison, Livré au client, Refusé…). Status Mapping tells TajerPro which of your order statuses each carrier status means. Once mapped, tracking updates change your orders automatically.

Open the mapping

Go to Applications, open your delivery company, then the Status Mapping tab. It lists every Carrier Status — fetched from the carrier when possible, otherwise from TajerPro’s built-in list — and new statuses appear automatically the first time the carrier sends them. The counter shows how many are mapped (N/M mapped).

When you first connect a carrier, nothing is mapped: each row is empty until you choose.

Map the statuses

• Auto-map by name fills the empty rows from TajerPro’s recommended mapping for that carrier (for example Livré au client → Livré). It never changes a row you already set.
• Or choose Your Order Status on each row yourself, or Ignore.
• Click Save Mappings.

Only mapped statuses modify the order. Unmapped or ignored statuses are recorded in the tracking history but don’t change the order.

Note

Some carriers (DigyLog, for example) use the same word twice, once with a * — Livrée and Livrée *. They are separate statuses and can be mapped differently.

How updates arrive

• Webhook — for carriers that support it, the tab shows the Webhook URL to paste in your carrier account (as the notification URL). Updates then arrive instantly; the order is matched by its tracking code. For partner carriers it is Already configured by partner.
• Sync now — pulls the latest statuses on demand. A periodic sync also runs in the background.

Each applied status is written to the order history. See Delivery carriers to connect a carrier.