Roles & permissions
TajerPro is multi-user. Each team member has a role, and the role decides which pages they see and which actions they can take. Two users can see very different apps.
Open Settings → Users & Roles.
- Add new user: name, email, phone, password and role.
- Activate or Deactivate a user. A deactivated user can no longer sign in, and their history stays.
- The list shows each user’s role, status and login activity (last login, number of logins, device).
A new store starts with ready-made roles you can use as they are or adapt: Admin, Manager, Call Center, Suivi & Livraison, WhatsApp Agent, Media Buyer, Magasinier (warehouse) and Livreur (delivery driver).
- Add new role, or Duplicate an existing one to start from its permissions.
- Click Permissions on a role to open Configure access rights for this role. Search permissions by name, tick or untick them, and click Save Changes.
What a permission controls
Section titled “What a permission controls”| Kind | Example |
|---|---|
| Page | Whether a page appears in the sidebar and can be opened — Orders, Call Center, Money Management, Settings… |
| Button | Whether an action is allowed on that page — change a status, delete an order, export, add / edit / delete a money transaction… |
| Cities and statuses | Some permissions can be limited with Select Cities or Select Statuses: the user then only works on those cities, or may only set those statuses. |
Call Center and Suivi agents
Section titled “Call Center and Suivi agents”- Agents with the Call Center role see only the orders assigned to them in the Call Center.
- Agents with the Suivi & Livraison role see only their assigned tracking orders in the Suivi Center.
Assign orders by hand from the order lists (see Statuses & assignment), or automatically with Order Dispatch. Limit the statuses these agents may set with Select Statuses.