Emails & account security
TajerPro emails you from no-reply@tajerpro.co.ma, in the language you use in the app (French, Arabic or English).
Verify your email
Section titled “Verify your email”After signing up with an email and password, you receive a verification email. Click the link to confirm your address. Until then you can use TajerPro normally; a banner at the top reminds you and lets you resend the email. Accounts created with Google are verified automatically.
Forgot your password
Section titled “Forgot your password”- On the sign-in page, click Forgot?. In Reset Password, enter your account email and click Send the link.
- Open the email and click the reset link (valid for a limited time, usable once).
- Choose a new password.
When your password changes, you receive a confirmation email, and the other devices are signed out automatically. If you didn’t make the change, reset your password right away and contact support.
Emails you may receive
Section titled “Emails you may receive”| Subject | When |
|---|---|
| Welcome / verification | When you sign up |
| Payment received, approved or rejected | When you pay your subscription or AI tokens (the approval email includes the PDF invoice) |
| Trial ending, renewal reminder, subscription expired | Around your plan’s end date |
| Plan limit at 80 % / reached | When users, products or orders approach your plan limit |
| AI tokens low | When your AI token balance runs low |
| WhatsApp disconnected | When a linked WhatsApp number gets disconnected |
| Account suspended / reactivated | If your account status changes |
| Weekly report | Every week, a summary of your orders and delivery results |
| Affiliate: new commission, payout paid | If you are in the Affiliate program |
| News and offers | Occasional product news |
Unsubscribe
Section titled “Unsubscribe”Account and payment emails are always sent. The weekly report and news and offers can be turned off: click Unsubscribe at the bottom of the email and choose what you still want to receive.